1. INTRODUCTION
VESTA SMART (“we,” “our,” or “us”), operated by SmartHomeSec of vesta, is committed to the confidentiality and privacy of personal data and the protection of our users. We have implemented measures and mechanisms to ensure security as established by the General Data Protection Regulation (GDPR) (679/2016).
2. DATA CONTROLLER
Identity / Company Name: VESTA Security
VAT Number: ESB60347010
Headquarters Address: Av. Somosierra 22, Nave F, Planta 1 Inferior, 28703 San Sebastián de los Reyes, Madrid, Spain
Email for Privacy Matters: info@vestasecurity.com
Website: https://vestasecurity.eu
3. PURPOSE OF DATA PROCESSING
VESTA SMART processes your personal data for the following purposes:
- To respond to your information requests, questions, and inquiries about our services
- To provide information about our products and send you commercial communications and technical information related to products you have purchased
- To register you for job opportunities
- To sell our services and products via email
- To grant you access to our customer portal
- To enable essential functions of the VESTA SMART home automation and security system
We retain your data only for the period necessary to fulfill the purposes for which they were collected. Once these purposes are completed, we will destroy your data, keeping only the information strictly necessary to resolve potential claims or fulfill legal obligations.
4. LEGAL BASIS FOR PROCESSING
The legal basis that allows us to process your personal data is:
- Your explicit consent when contacting us through our website, phone, email, or by providing your contact information at events (fairs, presentations, courses, etc.)
- The commercial relationship established when you become a VESTA SMART customer, either directly or by acquiring a product through our online shop or order management system
- The legitimate interest in providing you with information about contracted services and access to our private area
- The execution of a contract to which you are a party
- Compliance with legal obligations applicable to VESTA SMART
5. DATA RECIPIENTS
Your personal data will not be transferred to third parties unless legally required. However, to provide certain services, we may use data processors who will access your information following our instructions and maintaining appropriate security measures.
6. INTERNATIONAL TRANSFERS
Your personal data may be stored on servers located within the European Union. In case any international transfer of data is necessary, we will ensure adequate safeguards are in place in accordance with GDPR requirements.
7. YOUR RIGHTS
As a VESTA SMART user, you have the right to:
- Access: Know what personal data we process and how we process it
- Rectification: Correct inaccurate data or complete incomplete data
- Erasure: Request the deletion of your data when it is no longer necessary
- Restriction: Request the limitation of processing your data
- Data portability: Receive your data in a structured, commonly used format
- Object: Oppose the processing of your data
- Withdraw consent: Revoke your consent at any time
To exercise these rights, please contact us at info@vestasecurity.eu. If you are not satisfied with our response, you have the right to file a complaint with the Spanish Data Protection Agency through their website www.aepd.es.
8. LOCATION DATA USAGE
The VESTA SMART application may request access to the precise geographic location of your device to provide certain key functionalities. This location data will be used for:
- Sending automatic notifications based on the user’s location (e.g., security alerts or reminders)
- Executing automatic actions based on location (e.g., activating or deactivating devices based on presence in a given area)
Important notes about location data:
- Location data is only used in real-time for the described functionalities and is not permanently stored on our servers
- Location data is only accessible to the person who has access to the VESTA SMART user account
- Location access will only be enabled with your explicit consent, which you can withdraw at any time through your device settings
9. COOKIES AND SIMILAR TECHNOLOGIES
Our website and application may use cookies and similar technologies to improve user experience and analyze how our services are used. You can configure your browser to reject cookies, although this may limit your ability to use certain features of our website.
10. DATA SECURITY
We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data during transmission
- Regular testing and evaluation of security measures
- Procedures to restore availability and access to personal data in the event of a physical or technical incident
- Regular training for our staff on data protection matters
11. CHILDREN’S PRIVACY
VESTA SMART services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us at info@vestasecurity.eu.
12. CHANGES TO THIS PRIVACY POLICY
VESTA SMART reserves the right to modify this privacy policy at any time. Any significant changes will be communicated through the application or by other appropriate means to ensure users are informed of the modifications. The date at the top of this policy indicates when it was last updated.
13. CONTACT US
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
- Email: info@vestasecurity.eu
- Postal address: Av. Somosierra 22, Nave F, Planta 1 Inferior, 28703 San Sebastián de los Reyes, Madrid, Spain